Find Products That Are Safe
Saturday, January 30th, 2010It’s a continuing tension; how to produce or find products that are safe and reliable, yet at the same time avoid stifling the creation of those products because of extremely strict regulations or very high insurance costs. A company’s production costs, when it comes to creating and selling any sort of item, must include risk management considerations. What if a product fails, or there’s a huge financial hit because of recalls, refunds or repairs? How can a business provide quality products, yet still back itself up so that such a potential hit doesn’t cripple the company if it occurs?
It’s not that the strict regulations are unnecessary. If consumers find products to be defective, it isn’t always by pressing a button and discovering they don’t work; often the discovery is made when they sustain an injury or experience another type of loss. And all of these losses, such as injury or loss of business and productivity, and so on, carry a high social cost. Liability regulations have not been created simply to “stick it” to corporations, even though they and their product liability lawyers tend to claim that this is the case. Even the corporations lose, ultimately, if defective products enter the marketplace and there are no consequences or incentives for companies to improve them.
So the tension exists with a sort of spiral effect. Consumers find defective products and launch law suits to recover damages, have the products recalled, or have the products changed. Companies faced with high liability costs include them in their manufacturing production costs, and pass those on to the consumers, who then demand that since they’re paying those extra costs, the regulations had better be tightened, which increases the manufacturing costs further. And so it goes.
Because of the tensions, insurance companies have tried to help both consumers and manufacturers find products; namely insurance products that can carefully balance the two sides. Insurance firms provide basic liability policies that liability professionals can subsequently tailor to a company’s needs. For example, some policies would need to cover things like tampering or product recalls, while others wouldn’t. These custom-tailored policies help reduce some of the company’s costs. In the end, the goal is to create quality, consumer products that are safe and reliable. So insurance and government regulations both need to balance the need for consumer safety with the creative freedom of industry.
Rene Lacape is a seasoned insurance agent. He has been dealing with both corporate and individual accounts for several years up to the present. If you need him, you can check his website and give him a call. Act now.
